Terms of service

Terms of Service

Last updated: August 12, 2025

1. Overview

This website is operated by AiNA Culture (“we,” “us,” “our”). By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced here. These Terms apply to all site users, including browsers, customers, and contributors of content.

2. Online Store Terms

  • You must be at least 18 years old, or the age of majority in your state or province, to use our store.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, services, or site without written permission.

3. Products & Pricing

  • We make every effort to display our products accurately, but we can’t guarantee colors or details will look exactly the same on your device.

  • Prices are subject to change without notice.

  • We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.

4. Orders & Payment

  • Orders are accepted via our online store and must be paid in full at the time of purchase.

  • We accept the payment methods displayed at checkout.

  • All transactions are secure and encrypted.

5. Shipping & Delivery

  • Shipping times are estimates and not guarantees. Delays outside of our control (weather, carriers, customs) are not our responsibility.

  • International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility.

6. Returns & Refunds

7. Limitation of Liability

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • We are not responsible for any injury, loss, or damage arising from the use or misuse of our products or website.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Hawaii, USA.

9. Contact Information

Questions about the Terms should be sent to info@ainaculture.com or mailed to:
PO Box 557704, Kapaau, HI, 96755, USA.

SMS Marketing Terms

By entering your phone number at checkout, signing up via our sign-up form, or texting a keyword, you consent to receive marketing text messages from AiNA Culture at the phone number provided. Consent is not a condition of purchase.
Message and data rates may apply. Message frequency varies.

You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (if available) in one of our messages. For help, reply HELP or contact us at info@ainaculture.com.

We may use information collected in connection with your SMS subscription to send you product updates, promotional offers, abandoned cart reminders, and other marketing messages.
Your information will not be shared with third parties for their marketing purposes.